Legal
Terms and conditions
Last updated 16 October 2026. These terms cover a pre-booking made on Pre-Booking.
We strive to provide a smooth, safe, and hassle-free in-store delivery experience for all our customers. To avoid overcrowding and ensure a seamless pickup process, we request you to visit the store only at your pre-scheduled pickup time, accompanied by a maximum of one person.
We appreciate your cooperation and look forward to delivering your brand-new Infinix GT50 PRO.
Pre-Booking & Priority Allocation
Pre-booking provides customers with priority allocation of the Infinix GT 50 Pro but does not guarantee availability on the launch date. Product availability, colour variants, and RAM/storage configurations are subject to stock availability.
Booking Confirmation
Customers will receive a pre-booking confirmation along with a Booking ID upon successful payment of the pre-booking amount.
Payment Deadline
Customers must complete the remaining payment at store to confirm their purchase and proceed with delivery, subject to product availability.
Product Availability & Delivery
Delivery will be scheduled by the respective retail store once the product becomes available. Customers will be notified regarding the expected delivery date and pickup arrangements.
Complimentary Gift
Eligible customers will receive a FREE gift with their Infinix GT 50 Pro, subject to the promotional offer's terms and availability. The gift cannot be exchanged for cash.
Cancellation & Refund
Customers may submit a written cancellation or refund request before completing their purchase. Refund eligibility and any applicable deductions will be determined by the disclosed pre-booking terms and applicable laws.
Unavailability of Product
If the selected Infinix GT 50 Pro variant cannot be supplied, customers may request an alternative available variant or cancellation and refund of their pre-booking amount.
Open-Box Delivery & Inspection
Customers must inspect the product, including its physical condition, colour, model, and accessories, at the time of delivery. Any visible damage, missing accessories, or discrepancies must be reported to store personnel before accepting delivery.
Returns & Exchanges
Once the product has been opened, inspected, and accepted by the customer, returns or exchanges due to a change of mind will not be entertained. Claims involving manufacturing defects, warranty coverage, or other statutory consumer rights will remain subject to applicable policies and laws.
Physical Damage
Customers are responsible for damage occurring after delivery and acceptance, except where liability arises under applicable consumer protection laws or warranty provisions.
Booking Receipt
Customers must present their original pre-booking confirmation, Booking ID, or valid purchase details at the time of product collection.
Store Pickup Guidelines
Customers are requested to visit the store at their scheduled pickup time and preferably be accompanied by no more than one person to ensure a smooth delivery experience.
Modification of Terms
The seller reserves the right to amend these pre-booking terms, promotional offers, or delivery arrangements, subject to applicable laws and customers' existing contractual rights.
Customer Information
Customer information collected during pre-booking may be processed and shared with authorised fulfilment, distribution, and service partners where necessary for order verification, delivery, warranty support, or other disclosed purposes, in accordance with applicable privacy laws.
Dispute Resolution
Any disputes arising from the pre-booking or purchase will be governed by applicable Indian laws and subject to the jurisdiction of competent courts and consumer forums.
Acceptance of Terms
By proceeding with the pre-booking, customers acknowledge that they have read, understood, and accepted these Terms & Conditions.